Frequently Asked Questions
Navigating the internet means accessing information, images, music, and/or videos located in other parts of the world from the comfort of your computer at home or the phone in your hand. For this to be possible, that computer or phone must connect to a network where all that information is available, and if that network is "fast" then you can enjoy the content you want much sooner.
The Fibox network uses fiber optic technology as its means of transport for information, which is the best alternative in terms of speed compared to other networks that use wireless equipment (an antenna pointing to another antenna that is usually on elevated ground) or networks with copper cables.
By connecting through the Fibox network, you have a very fast means of transport to access the content you like at any time.
Both are technologies that allow a user's/client's devices to access internet content. Each has its own advantages and disadvantages, making one technology better or worse depending on the client's circumstances or enviroment.
In urban areas, there are usually facilities for deploying fiber optic lines (or cable networks, or installing towers for wireless equipment), making the technology accessible and a great option for enjoying internet access. However, in more rural and remote areas, it is often very difficult or expensive to deploy network lines, so communication with a satellite orbiting the earth can be an alternative solution for internet access.
The information, music, and/or videos we see on the internet move from one place to another in the form of packets. If we imagined internet communication as packages traveling through a "pipe" between the source of the information and our homes, it could be interpreted that 50Mb or 100Mb is the diameter of that pipe, where larger pipes allow larger packets.
The multimedia content so common in our daily lives and the technologies to generate this content with higher quality make it increasingly necessary to have "larger pipes" to enjoy this content smoothly and stably.
While it is true that 1 GB equals 1024 MB (just as 1 kg equals 1000 grams), in this particular case "Megabits" (Mb) and "Gigabits" (Gb) are measuring essentially different things.
When we browse the internet, we are actually requesting that computers somewhere in the world (called servers) send the information we want to access — such as news portals, videos, music, etc. — to our computers or devices. This transfer is done by dividing the information into packets that "weigh" a certain number of bits (which can be hundreds, thousands, or millions of bits).
When Fibox talks about 50Mb or 100Mb, we are referring to the capacity of your connection to move information packets from servers to your home. This is why some places use the term "X" Mbps (Megabits per second), indicating that your home connection can transport that amount of information every second for as long as you subscribe to the service.
On the other hand, when telephone companies refer to "X" GB, they are talking about the total sum of the information packets you consume within a specific period of time (which usually resets to zero when you pay your bill). Once you reach, for example, 3GB, they will most likely limit your browsing speed, suspend your internet access, or offer you an additional "data package" as they call it.